💳 Payment Information & Policy

Effective Date: April 16, 2025

At Mind Grid, we strive to make your payment experience smooth, secure, and hassle-free. This Payment Policy outlines the terms and conditions related to transactions, payment methods, and billing for all digital products and services offered through our platform.

✅ Accepted Payment Methods

We currently accept online payments via the following methods:

Razorpay Payment Gateway (UPI, Credit Cards, Debit Cards, Net Banking, Wallets)

Other UPI platforms and secure Razorpay-powered options

All transactions are processed in Indian Rupees (INR) unless specified otherwise.

🔐 Secure Payment Processing

All payments made through our website are processed via Razorpay, a leading PCI DSS-compliant payment gateway in India. Your card and banking details are encrypted and never stored on our servers.

We follow industry best practices to ensure your personal and financial data is protected during every transaction.

📦 Order Confirmation

Once a payment is successfully completed:

You will receive an automated confirmation email with your purchase details

Instant access to your digital product(s) will be granted (in case of downloadable content or online courses)

If you do not receive confirmation within 30 minutes, please check your spam folder or contact us at 📧 mind.grid@outlook.com.

🚫 Failed or Declined Payments

If your payment is declined or interrupted:

Please verify your payment method details and retry the transaction

Contact your bank or Razorpay support if the issue persists

Mind Grid is not liable for delays caused by third-party payment services

💸 Refunds & Cancellations

Due to the digital nature of our products, payments are non-refundable once the product is delivered. For exceptions and eligibility, refer to our Refund Policy.

🛠️ Payment Disputes or Issues

If you notice an unauthorized charge or experience a payment issue, contact us within 48 hours of the transaction. We will coordinate with Razorpay to investigate and resolve the matter at the earliest.

📧 mind.grid@outlook.com Subject Line: Payment Dispute - [Your Order ID]

By making a purchase on Mind Grid, you agree to abide by this Payment Policy and all other terms published on our website.