📦 Order Delivery Policy

Effective Date: April 16, 2025

At Mind Grid, we aim to deliver your digital purchases promptly and reliably. This Order Delivery Policy outlines how and when you will receive access to the products and services you purchase through our platform.

⚡ Instant Digital Delivery (Automated)

Most of our digital products—including eBooks, online courses, AI-based tools, and downloadable resources—are delivered instantly after successful payment confirmation.

You will receive:

An automated confirmation email with download/access instructions

Immediate access via your registered email or member dashboard (if applicable)

If you do not receive your digital product within 30 minutes of payment, please check your spam/junk folder or contact us at 📧 mind.grid@outlook.com.

⏱️ Manually Processed Orders (Up to 72 Hours)

Some of our products or services—such as customized tools, AI solutions, or manually configured accounts—require additional processing and setup by our team. These will be delivered within a maximum of 72 hours from the time of purchase.

You will be notified via email about the estimated delivery timeline and status updates.

❗ Non-Delivery Concerns

If you do not receive your order:

Within 30 minutes (for automated deliveries)

Within 72 hours (for manual deliveries)

Please reach out to us with your order ID and payment confirmation. We will investigate and resolve the issue promptly.

📧 mind.grid@outlook.com Subject: Delivery Issue – [Your Order ID]